We at Erin Edit stand behind our products and want you to be 100% satisfied with them!
We always do our best to take care of our valued customers. If you have received a damaged or defective item, please email us at firstname.lastname@example.org and we will work to correct this right away!
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. Feel free to reach out to us with any questions regarding any product. Store Credit never expires. We get new products almost every week and hope we can assist you in finding something new if your purchase doesn't work out!
HOW WILL I RECEIVE MY STORE CREDIT? Expect an emailed E-Gift card within 3 business days of the delivery of your Return at the address below. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You are not credited back shipping. Thank you for your patience!
WHERE DO I SEND MY RETURN TO?
P.O. Box 422
Highland, IL 62249
DO WE SEND RETURN LABELS?
We do not offer Return Labels at this time. Instead we offer daily 20% OFF promotional codes so customers receive savings on their next online purchase!
ADDITIONAL RETURN DETAILS:
We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
We DO NOT send return labels, so you can send the item back however you prefer.
Merchandise must be returned within 21 days from the receive date.
Merchandise must be unwashed and unworn.
Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email or go to your customer profile on our Website and print out your order summary.
Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
Sale Items are FINAL SALE!
All accessories are FINAL SALE!
Bodysuits and Intimates are FINAL SALE!
We do not hold items for returns or exchanges.
Please allow 3-5 business days for return processing.
Once your return is processed, we will email you an egift card with your store credit that you can use on the website.
Preorders of backordered items may ship separately.
Any returns past the policy will not be accepted or store credited.
Exchanges must be the same item, but different size request.
We are not able to exchange for different items.
If you need a different size in your item please email email@example.com and we can check and see if we have the item in stock in your requested size. If we don't have your requested size, we will send you an egift card with store credit.If you send your exchange without notifying us first we cannot guarantee that we will have a new size for you and have the right to send you store credit vs. another item.
Shoe Return Policy
Shoes must be UNWORN.
Merchandise must be in original packaging with the original invoice included
Shoe returns must adhere to all of our requirements from our Return Policy above.